Third Party Administration (TPA)
We have a team of experienced insurance professionals partnering with insurance companies, underwriting agencies, insurance brokers and businesses.
PCR has a proven track record in providing end to end TPA services across multiple lines of risk including:
- Complex Casualty;
- Financial Lines; &
- Property
We currently service numerous blue chip insurers, underwriting agencies, brokers and self insured organisations. We are also an approved Lloyd’s of London Delegated Claims Administrator (DCA).
Leading Systems
PCR’s online Claims Management System can be tailored to meet our clients’ specific needs. Our platform ensures:
- Seamless integration of our full claims service suite;
- Adherence to self-imposed standards which exceed legislative & industry endorsed requirements;
- Flexible data collection and production of powerful claims, risk & compliance reports; &
- Rigorous quality control including exception reporting, KPI measures and customer feedback.
Experienced Team
PCR has a rigorous onboarding program and a commitment to continuous training to ensure our Claims Specialists are fully committed to, and capable of, always exceeding client expectations. Our Claims Specialists have legal and/or claims handling experience in their specialised fields from leading organisations.
We have a flat management structure and an accessible senior leadership team. Our belief is that this approach is the foundation of a partnership with our clients and is a direct driver of improved outcomes.
Full Service Integration
The PCR team sits within immediate vicinity of the Procare Group’s other specialist service providers to deliver a complete claims management experience including;
- Forensic Accountants;
- Legal Counsel;
- Recovery Specialists;
- Factual Investigators.
We help you better understand your risk exposures and avoid significant losses that may impact your business.
We achieve results by leveraging our extensive claims management experience in both high severity and high volume lines of business.
